Privacy Policy

Introduction

Cultural Connections Asia LLC ("CCA," "we," "us") is a Wisconsin-registered travel services company based in Tokyo, Japan. We respect your privacy and are committed to handling your personal information responsibly.

This Privacy Policy explains what information we collect when you use our website (cc-asia.com) or contact us about our hosted journey programs, how we use that information, and your rights regarding it.

By using our website or submitting an inquiry, you agree to the practices described in this policy.

Information We Collect

We collect information you provide directly, including:

• Name and email address
• Country of residence
• Travel preferences, journey interests, group size, and travel dates
• Messages and inquiry content submitted via our contact form or email

We may also collect limited technical information automatically, including:

• IP address and general geographic location
• Browser type and device information
• Pages visited and time spent on the site
• Referring URLs

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide journey proposals
• Confirm reservations and communicate journey details
• Process payments and issue receipts
• Provide important updates or changes related to a booked program
• Improve our website and services through anonymized analysis
• Comply with applicable legal obligations

We do not use your information for any purpose beyond those listed above without your explicit consent.

Sharing of Information

We do not sell, rent, or trade your personal information. We share information only in the following limited circumstances:

• With hotels, ground transportation providers, and local partners strictly as required to deliver your booked journey — limited to the minimum necessary
• When required by law, court order, or government authority
• When necessary to protect the safety of guests or others in an emergency

Any third parties with whom we share information for service delivery purposes are expected to maintain equivalent standards of data protection.

Cookies and Analytics

Our website may use cookies — small data files stored in your browser — to improve functionality and analyze usage patterns. You may disable cookies in your browser settings, though some site features may not function as intended if you do so.

We may use third-party analytics tools such as Google Analytics to understand how visitors use our site. Data collected by these tools is anonymized and cannot be used to identify individuals.

Data Retention and Security

We retain personal information for as long as necessary to provide our services, maintain accurate business records, or fulfill legal obligations. Information is deleted securely when no longer required.

We apply reasonable technical and organizational measures to protect your data. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of any marketing communications
• Request that we limit or stop processing your information in certain circumstances

To exercise any of these rights, please contact us at the address below. We will respond within a reasonable timeframe.

Marketing Communications

We do not send marketing emails without your consent. If you receive communications from us that you no longer wish to receive, you may unsubscribe at any time by contacting us directly.

Children's Privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will delete it promptly.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external site you visit.

Governing Law

This Privacy Policy is governed by the laws of the State of Wisconsin, United States. Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of Wisconsin.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page. We will make reasonable efforts to notify users of significant changes. We encourage you to review this policy periodically.

Contact

For questions about this Privacy Policy or to exercise your rights regarding your personal information: